The terms and conditions below are valid for all purchases and deliveries from FashionGirl24. The terms are valid in cases where no other written agreements have been made between you as a buyer and FashionGirl24

When you have completed your order, an order confirmation e-mail will be sent to your e-mail address. In the confirmation you will find all information about the products you ordered, the prices, billing and delivery address. If something in the order confirmation e-mail is incorrect you should immediately contact us through e-mail:

Documentation and guidance

If product descriptions and directions come with the product, these will be enclosed with the delivery from If you want more information or advice from FashionGirl24, this will only be of the guiding kind. FashionGirl24 is responsible for the products meeting the standards of CE marking.

Delivery and transportation

Delivery of products from FashionGirl24 are considered completed when the customer has received the product. Estimated delivery in Denmark is 1-3 days, Sweden and Norway 2-4 days and the rest of Europe 2-6 days.


Product responsibility

When the products have been delivered the responsibility for the product is transferred to the customer.



If the customer notices any defects or mistakes in the delivery from FashionGirl24 the complaint should be made within a reasonable period (5 days) after the detection and as fast as possible. It is up to the customer to show and point out what the defect or mistake is. If you notice a defect or something is wrong with your delivery please contact as soon as possible. You can only make a complaint on defects that appear within 2 years after delivery. For products with limited durability, the possibility to make a complaint is restricted by the durability time that has stated.


Prices and payment

On you can order your products online and pay through Mastercard, Visa, Maestro, American Express, and JCB. All prices include VAT.



The freight is free of charge within Europe for all customers.


Right of Return

You have a 14-day period in which to return your purchase from the day you receive your products. You are responsible for returning the products in substantially the same condition and amount as it was when received. The customer pays any and all charges for the return freight.